PROPERTY MANAGEMENT
Our goal is to provide the landlord a hassle free rental program, where with our market experience we maximize potential revenue from the property while the landlord is able to relax and benefit from the rental return.
Services Included
Marketing
We will be advertising the property on all the 3rd party platforms along with partnering with trusted local agencies, tours and travel agencies that the property receive the maximum market exposure.
Reservation management
Our team will manage and respond to any interest within the hours and all open inquiry will be put through a tailored follow up strategy to ensure the highest conversion from inquiries.
Pre arrival service will also be handle in order for a smooth arrival with no incident.
Customer support
We put top priority to ensure the guests have the best experience staying with us. Happy customer is likely to return to the property and recommend their friends. We ensure the highest quality in the guest stay by 24/7 customer service who are ready to solve any issue at a timely manner.
Bills payment
We collect and handle all bills on behalf of the landlord and reminder any outstanding bills that need to be handle.
With google analytics we are able to reach a wide range of audience and narrowed down the best match inquiry that will give us a higher chance of convertion. Along with our monthly mailing list to our database clients and a strong social media presence which will give us consistent flow of leads that could potentially be converted to bookings.
Lead generation
Check-in & out service
Our customer relation starts as soon as we get the request up until the guest vacate the property. We handle all check in and check out service which includes, greeting the guest at the door, explaining any house rules and collecting refundable security deposit. When the guest has vacate the property we will do a thorough check that the property did not receive any damage and check inventory that all furniture and items are not missing or broken.
Finance report
We are very transparent, landlord will get monthly financing report showing all details regarding rent income, lead source and etc that the landlord can have full knowledge of how the property is being operated.
With Seaness Group managing your property, you will eliminate all the challenges and mistakes to get a profitable rental property, with us in charge your property will be running smoothly.
Additional staff (extra charge)
We can help to provide cleaning service, laundry, gardening and pool services at additional charge who will make sure your property is in good order with or without customer inside the property.